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Through the provision of technical call centres or managing returns and repairs, the company supports a wide range of products including mobile phones, laptops and tablets, set top boxes, televisions and other electronic equipment. Regenersis also operates in the business-to-business environment where it offers high quality and secure repair and refurbishment solutions for chip and pin devices, ATMs and even MRI scanners.
Building upon its success in repair, the company is already proving its pioneering range of services known as Advanced Solutions, which include in-field testing, where Regenersis is partnering with cable operators across the world to diagnose set-top box faults in the home, reducing unnecessary returns. The newly formed Renew business unit comprises Digitalcare, which provides extended warranty and insurance services to end customers; Refurbishment, which provides legitimate, quality refurbished components and devices to the end customer; and Recommerce, which offers client led buy back, repair and onward resale of devices.
We do this by delivering a range of After Market Services, from new product introduction support, to repair and refurbishment; managed call centres providing product support, through to re-commerce and recycling solutions.
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We provide a comprehensive range of innovative and integrated customer support solutions for our clients’ products, helping them protect the one asset that matters most: the integrity and reputation of their brands.
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