Mobile Communications
Our market-leading solutions reduce costs, improve customer satisfaction and deliver business efficiency
We work closely with our Clients throughout the lifecycle of their products. The knowledge we gain throughout this process is put to good use and fed back to improve future product developments, improve customer satisfaction, and reduce time to
market.
Our technical excellence is backed through our test development, repair and refurbishment, and call centre services located in the UK and Eastern Europe.
By minimising turn-around time and maximising yield while operating to demanding service level agreements our technical service centres are the best you will find. We provide efficient logistics, parts and vendor management, rapid repair capabilities, and full track and trace systems -- ensuring that your customers experience of your product is the best it can be.
And, when a product reaches the end of it's life, we offer award-winning reuse and recycling solutions.
With over 20 years experience working with global brands, we deliver proven solutions to reduce costs, improve customer satisfaction and retention, while delivering business efficiency.
- Same-Day Warranty and Non-Warranty Repair and Refurbishment
- Screening & Diagnostics which includes in-field diagnostics, repair avoidance and automated testing
- Configuration and Kitting
- Buy-back and End-of-life programs
- Insured Device Sourcing
- Advanced Diagnostics and Repair (L3+,BGA)
- Contact Centre Services
- Vendor Management
- Business Process Outsourcing (Returns Management, Program Management, Warranty Claim Management, etc)
