Regenersis - Turning Around Technology

Regenersis Poland has been awarded a contract by Samsung for mobile phone repairs. Samsung selected Regenersis because of the high quality of service, and market experience. The Company currently handles repairs for leading brands such as Nokia, Sony Ericsson, Acer, HTC, Huawei and Apple.

Regenersis will also manage the authorized service point network for Samsung in several locations across Poland, with the ability to expand the network as required. Management of the service point network includes auditing, training, spares supply, and reporting.

Mr Adam Gryko, Senior Service Manager from Samsung Poland said, "Customer service, speed and quality of repair are critical to our customers. Regenersis offered Samsung a wealth of experience, skill and knowledge. They are also very close to our offices, near the airport and the Warsaw city centre so their logistics capabilities are excellent."

Witold Safarzyński, the Managing Director of Regenersis in Eastern Europe said, "We were delighted to win the Samsung business. They are a distinguished and growing brand and our focus will be on delivering the best service to ensure their customers remain delighted by their products."