Fujitsu
Fujitsu Technology Solutions (FTS) is the leading European IT provider with a strategic focus on next-generation Mobility and Dynamic Data Center products, services and solutions. With a platform and services portfolio of exceptional depth, their offering extends from handhelds through desktops to enterprise-class IT infrastructure solutions and services offerings. Working in a close partnership with Fujitsu Technology Solutions Reverse Logistics, Regenersis has designed a service solution providing a professional, fast and cost effective repair service.
Previously, FTS used several service providers for the repair of notebooks, but they moved to Regenersis as a strategic partner for fully managed logistics and main board repairs (at chip level).
The advatages to FTS include:
- Stock maintenance is now handled by Regenersis
- A significant cost reduction
- Fast turnaround time
- No interruption in the repair process
- Improved customer satisfaction
