Technical Services
From in-country product introduction, to warranty repair solutions, to product refurbishment – we support and extend the lifecycle of a wide range of electrical products.
For example, we run programmes that enable our clients to deliver their products efficiently to market and fulfil customer or country specific requirements. These would typically include software uploads, power supply configuration, packing and kitting. We even provide marketing, product launch and logistics support.
Our technical excellence is backed through our test development and help desk services. We are involved from the very start of a product’s and the knowledge we gain through all our services is put to good use. We provide continuous feedback of our experience to our clients and we prevent endemic failures, support continuous improvement, and drive good design and ease of service into future generation products.
We have over 20 years experience working with global brands and market leaders to ensure that we turn the crisis of product failure into a positive outcome. With facilities throughout Europe and nearly 2,000 trained engineers and technicians we repair and warrant products to manufacturers’ standards and accreditations.
By minimising turn-around time, maximising yield and operating to demanding service level agreements our technical service centres are the best you will find. With efficient logistics, parts and vendor management, and full track and trace systems – your customer will have full visibility throughout the process.
At the end of the day, it’s all about keeping the end customer happy, on-line and well-supported. We never forget that, and it's one of the many positive outcomes of working with Regenersis.
